Accessibility Statement


This accessibility statement applies to www.rethinkingrefuge.org.

Refugee Studies Centre is committed to providing a site that should conform to the standards stipulated by the Web Accessibility Initiative, and we are continually seeking to make improvements. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Website accessibility

We know some parts of this website are not fully accessible:

  • some images may be missing a text alternative

Feedback and contact information

If you need information on this website in a different format like accessible PDF or large print, please write to: rsc@qeh.ox.ac.uk

We’ll consider your request and get back to you.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: rsc@qeh.ox.ac.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Find out how to contact us.

Technical information about this website’s accessibility

Refugee Studies Centre is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). We plan to add text alternatives for all images over time. When we publish new content we’ll make sure our use of images meets accessibility standards.

Content that’s not within the scope of the accessibility regulations

Some PDFs or other documents published before 23 September 2018 on our website that aren’t essential to providing our services aren’t fully accessible. The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Preparation of this accessibility statement

This statement was prepared on 25th November 2021. It was last reviewed on 25th November 2021.

This website was last tested on 26th November 2021. The test was carried out by Optima Design.

A full and thorough test was carried out on all aspects of the website using a variety of methods and tools including screen reader technology (VoiceOver), keyboard only control, W3C Validator tool, WAVE browser plugin, Accessibility Insights for Web (Axe-core) browser extension and Microsoft’s Accessibility Insights.

Each page template was checked, in a variety of browsers including Chrome, Safari and Firefox, against success criterion for both WCAG 2.1 A and WCAG 2.1 AA standards using the above tools.

Where one page template was used to output multiple pages (e.g. research pages), a wide selection of pages were also checked to ensure compliance with the standards.